Partnership with Parents


Explore the importance of the partnership with parents and carers in a childcare setting. Learn how to make the partnership work effectively, how to engage with new parents and carers, and how to deal with conflict when it arises.

This course is generally intended for learners working in nursery settings.

Learning outcomes

  • You will learn the importance of partnership with parents and the many references to how childcare practitioners should engage with parents
  • You will learn about seeking new ways of bringing the home into the settings and enabling the setting to reach into the home
  • You will learn the reasons why people complain, together with practical skills to deal with concerns when they are received


Advantages of this course

  • The course looks at the importance of the two-way process that is a partnership with parents in childcare. The Early Years Foundation Stage (EYFS) stresses the importance of this partnership, which means not only giving information to the parents but asking for and listening to the parent’s views and knowledge.
  • Parents ‘are the child’s first and most enduring educators’ (to quote the EYFS), have a unique knowledge of their child, and are also a great potential resource for setting
  • The course also looks at how to deal with occasions where parents express a concern or raise a complaint about something that has made them unhappy. Communicating well with parents and managing complaints in such a way that they do not damage the partnership with parents is important.
  • Additional activities encourage you to reflect on your learning
  • There is also suggested extended reading that gives both practical information and links to websites to expand knowledge